Terms and Conditions
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Terms and Conditions
These Terms and Conditions (“Terms”) govern your relationship with Momentum Corporate Services Provider LLC (“Momentum”, “Company”, “we”, “us”, or “our”), a corporate services provider incorporated in the United Arab Emirates.
By accessing our website or engaging our services, you (“Client”, “you”, or “your”) agree to be legally bound by these Terms.
1. Interpretation and Definitions
1.1 Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form.
1.2 Definitions
Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.
Country refers to the United Arab Emirates.
Company refers to Momentum Corporate Services Provider LLC and its Affiliates, associates, and related parties.
Device means any device capable of accessing the Website or Services, including computers, mobile phones, or tablets.
Services refer to corporate services including but not limited to company formation, trade license processing, PRO services, visa processing, accounting, VAT registration, tax advisory, compliance support, and related consultancy services.
Website refers to Momentum’s official website.
You / Client means the individual, shareholder, director, or legal entity engaging with our Services.
2. Scope of Services and Engagement
2.1 Service Confirmation
The nature, scope, pricing, and timelines of Services shall be confirmed through proposals, quotations, pro forma invoices, or signed agreements.
2.2 Third-Party Interaction
Our Services may require interaction with:
- UAE Government Authorities
- Free Zone Authorities
- Banks and Financial Institutions
- Notaries and Legal Authorities
- Immigration Authorities
- Other third-party providers
Momentum acts as a facilitator and consultant. Final approvals, timelines, and decisions remain at the discretion of the relevant authorities or third parties.
2.3 Third-Party Payments
We may process payments to government authorities or third parties on your behalf. Such payments do not grant us control over the outcome of applications or approvals.
3. KYC, AML & Client Onboarding
Momentum is obligated to comply with applicable UAE Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws.
3.1 Required Documents
You agree to provide complete and accurate KYC documentation, including but not limited to:
- Passport copies
- Emirates ID (if applicable)
- Proof of address
- Corporate documents
- Beneficial ownership information
- Source of funds declaration
3.2 Right to Refuse Service
Momentum reserves the absolute right to:
- Reject any client application
- Terminate an engagement
- Refuse to proceed with a transaction
If:
- Required documents are not provided
- Documents are false, incomplete, or misleading
- Due diligence cannot be satisfactorily completed
- There is suspicion of illegal activity
Engagement may breach UAE regulations
4. Our Rights and Responsibilities
4.1 Professional Standard
We commit to delivering services with reasonable care, diligence, and professionalism in accordance with UAE laws and industry standards.
4.2 Limitation of Liability
To the maximum extent permitted by law:
- Momentum shall not be liable for indirect, incidental, special, or consequential losses including loss of profit, business, goodwill, or reputation.
- Our total liability shall not exceed the professional fees paid directly to us for the specific service giving rise to the claim.
We are not liable for:
- Government policy changes
- Delays by authorities
- Third-party rejections
- Regulatory amendments
4.3 Regulatory Changes
If government authorities revise fees, policies, or timelines after signing the agreement, such changes shall apply to the Client and may require additional payments.
5. Client Responsibilities
You agree to:
- Comply with all UAE laws and regulations
- Provide accurate and complete documentation
- Make timely payments
- Not use our Services for unlawful activities
Delays caused by incomplete documentation or non-payment may result in service suspension.
6. Payment Terms
6.1 Advance Payment
All services require advance payment unless otherwise agreed in writing.
6.2 Fees
All fees are expressed in AED unless otherwise stated. Government fees, authority charges, and third-party costs are separate from our professional fees.
6.3 Invoicing
Invoices must be paid within the timeframe stated. Disputes must be raised in writing within 3 business days.
6.4 Adjustments
Fees may be adjusted if:
- Scope of work changes
- Government fees increase
Client delays cause additional administrative work.
7. Deferred Payment Policy
Deferred payments may be approved at Momentum’s sole discretion.
- Requests must be submitted in writing before the due date.
- Approved deferrals may attract administrative charges.
- Repeated delays may result in suspension of services.
Momentum reserves the right to refuse future deferral requests.
8. Cancellation & Refund Policy
8.1 Cancellation by Momentum
Failure to pay outstanding amounts may result in suspension or termination of services.
8.2 Cancellation by Client
Cancellation requests must be made in writing.
If Services have commenced:
- Professional fees are non-refundable.
Government fees and third-party charges are non-refundable.
8.3 Refund Conditions
Refunds (if applicable) will:
- Exclude government fees
- Exclude third-party charges
- Exclude administrative costs
If no separate service fee is defined, Momentum reserves the right to retain 15% of the total invoice amount or AED 1,050 (whichever is higher) as administrative charges.
8.4 Forfeiture
If the Client fails to proceed within two (2) months of payment, the amount paid may be forfeited and deemed non-refundable unless otherwise agreed in writing.
9. Exit Policy
9.1 NOC for Direct Dealing
If the Client requests a No Objection Certificate (NOC) to deal directly with licensing authorities, an administrative fee may apply.
9.2 Outstanding Payments
All pending payments must be cleared before cancellation or transfer of services.
10. Force Majeure
Neither party shall be liable for delays or failure caused by events beyond reasonable control, including:
- Government restrictions
- Natural disasters
- War or terrorism
- Public health emergencies
- Internet or system failures
Obligations shall resume once conditions normalize.
11. Website Terms of Use
11.1 Informational Purpose
Content on our Website is for general information only and does not constitute legal or financial advice.
11.2 Intellectual Property
All website content, logos, graphics, and materials are owned by Momentum and protected by applicable intellectual property laws.
You may not:
- Republish content for commercial purposes
- Modify proprietary material
- Use content unlawfully
11.3 Data Protection
We process personal data in accordance with UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data.
By using our Website or Services, you consent to the collection and processing of your data for service delivery and legal compliance.
11.4 Cookies
Our Website uses cookies to improve user experience and analytics. You may manage cookie preferences via browser settings.
11.5 Suspension
We reserve the right to suspend website access for misuse or breach of these Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
13. Dispute Resolution
In the event of a dispute:
- The Client must notify Momentum in writing.
- Both parties shall attempt resolution in good faith within 14 days.
- If unresolved, the matter shall proceed under UAE jurisdiction.
Momentum reserves the right to seek injunctive relief to protect intellectual property or confidential information.
14. Amendments
Momentum reserves the right to modify or update these Terms at any time.
Continued use of the Website or Services constitutes acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms and Conditions, you may contact us:
Momentum Corporate Services Provider LLC
Level 12, Rolex Tower, Sheikh Zayed Road, Near Financial Centre Metro Station, Dubai, UAE
United Arab Emirates
Email: hello@momentumsetup.ae
Phone: +971 50 464 7399